Dr. James Sturm opened Arch Advanced Pain Management because he wanted to have a closer relationship with his patients. He takes his time with each individual and truly cares about them. They pride themselves on this value they provide all patients that walk through their doors.
When Jodie Uhlemeyer began at Arch Advanced Pain Management, her and Dr. Sturm found that they work very well together and have complementary personalities. “The chemistry and relationships with the staff is very important to any business”, says Jodie.
They consider it a success to have been able to grow Arch Advanced Pain Management without formal advertising. The business grew solely from referrals. They also pride themselves on having no debt as well as being financially secure, so their patients can rely on the longevity of their business.
Find A Better You later opened as the spa side of Arch Advanced Pain Management. They have many patients that love the one to one attention they get from the culture in this business. The team is committed to letting more people know about the value Find A Better You can provide spa clients.
New technology has a large effect on the spa industry. There are always new lasers and new techniques. One of which, Radiofrequency, works with treatments such as skin tightening, fat removal, and liposuction. Skin tightening and fat transferring are new, popular techniques, so they have had many inquiries into these services.
Dr. Sturm, Jodie Uhlemeyer, and their staff love caring for people and enjoy having great connections with their patients. They have fun at their job because they work so well together and enjoy being able to help people. One piece of advice Jodie offers all businesses is, “Don’t get caught up in the numbers. Don’t forget what you came into the business for.” They consider this the driving force behind their customer service centric business.